![]() ![]() ![]() Our products are covered by a three-year warranty from the date of original purchase. Once a Yoohal watch is cased up, it's subject to another round of testing, including airtightness, functionality testing, and a microscope-aesthetic test.įor non-watch products, we will strictly inspect the products in full accordance with the procedures before shipment. We also conduct tests during our casing-up and assembly processes. We verify the quality of the hands, dials, straps, and bracelets. We subject all our cases to water-resistance and condensation tests. We test all components to ensure that they are technically, dimensionally, and aesthetically sound. Our Quality Assurance team ensures that every component of every product undergoes rigorous testing for all the criteria we've established. Any product purchased at is automatically registered and covered under our international three-year warranty.įrom the multitude of parts, large and small, to the finished product, every part of our product has been thoroughly inspected and tested to ensure that it has met all visual and functional tests. Please make sure to contact us first before returning any item back. Customers may need to send the product back to us, and after confirming that the product has not been damaged on purpose, we will exchange the product. We will be responsible for an exchange or refund if there are any product quality problems within 60 days of the customers receiving the item. Color Errors: If the color of the item received is not what was ordered, you are eligible to get another of this item sent to you. ![]() Mis-shipped products: For mis-shipped items (item received was not item ordered), once confirmed, we will be responsible for an item exchange and any shipping fees.ģ. All products must be returned in their original condition.Ģ. Note: reserves the right to charge a handling fee on all returned products. Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us. If your timepiece was damaged in the shipping process or you receive the wrong watch please send us a few pictures of the damages within 3 days of receiving to service we will be in touch and arrange another to be shipped.īefore returning items to us, please make sure that you contact us first and that you read and follow the instructions below. If the watch is broken you can return it and get full refund within 60 days. You'll have to pay for the shipping cost of the return. In the very unlikely occurrence that there are damages with your item we offer a 60-day unconditional money back guarantee. Craftmanship: the Jordans looks and feels like original adult size shoe.The Jordans can be rearranged or removed. ![]()
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